CCH is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN, 37219-2417. For more information regarding administrative policies such as complaint resolution and refunds, please contact customer support at 800-775-7654.
CCH is registered with the National Association of State Boards of Accountancy as a Quality Assurance Service (QAS) sponsor of continuing professional education. Participating state boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding QAS program sponsors may be addressed to to NASBA, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417.
Refunds
If, at any time, a course participant is not 100%
satisfied with the content or administration of any CPE course,
CCH will refund the money paid by the course
participant for the course, no questions asked.
Complaint Resolution
Complaints about any CPE course will
be handled on a case-by-case basis. Complaints should be directed to:
Susan Zengerle, CCH/Kleinrock, 11200 Rockville Pike, Suite 302, Rockville MD 20852.